Managed SIEM
SIEM operations handled. Your team focuses on security.
ManySignal manages the full SIEM operations stack — connector setup, parser maintenance, detection tuning, and data source health monitoring. Your team interacts with triaged cases and dashboards, not infrastructure maintenance.
What ManySignal manages
Infrastructure
- Cloud tenancy provisioning and maintenance
- Ingestion pipeline scaling and monitoring
- Data retention policy enforcement
- Backup and disaster recovery
Data Sources
- Initial connector setup for all data sources
- Parser maintenance as log formats change
- Data source health monitoring (green/yellow/red)
- New data source onboarding within 5 business days
Detection
- Pre-built rule library updates as threats evolve
- Custom rule review and optimization
- False positive tuning based on your environment
- Weekly detection coverage report vs. ATT&CK
Operations
- Triage agent configuration and threshold tuning
- Escalation routing and on-call integration setup
- SLA compliance monitoring and reporting
- Monthly posture review with your team
Managed SIEM SLA
Data source ingestion latency
From event emission to searchable in ManySignal
AI triage latency
From detection firing to confidence-scored verdict
Analyst escalation review
Business hours; < 1 hour for HIGH severity 24/7
HIGH severity response initiation
From analyst page to first containment action
New data source onboarding
From request to first events flowing
Platform availability
Excluding scheduled maintenance windows
SLA credits apply for missed commitments. Full SLA terms available in the subscription agreement.
Why managed SIEM
No dedicated SIEM engineer required
ManySignal's team manages connector health, parser updates, and tuning. Your team focuses on the security output.
Detection library maintained automatically
Pre-built rules update as threat techniques evolve — without your team writing or reviewing every update.
SLA-backed triage and response coverage
Contractual SLAs on triage time, escalation review, and response initiation — backed by credits for misses.
New data sources in 5 business days
Submit a connector request and a ManySignal engineer configures, tests, and validates the new data source.
Monthly posture review with ManySignal engineers
Monthly call with the customer engineering team covering coverage gaps, false positive trends, and improvement recommendations.
You own the data and the rules
Unlike MDR services, your data, detection rules, and case history are yours. Export anything at any time.
Managed SIEM — common questions
What does 'managed' mean in the context of ManySignal's managed SIEM?
Managed means ManySignal engineers operate the SIEM infrastructure on your behalf: connector setup and maintenance, parser development for new data sources, detection rule tuning and updates, and proactive monitoring of data source health. You interact with the security operations output — cases, dashboards, and reports — not the infrastructure underneath.
What is included in the SLA?
The managed SIEM SLA covers: data source ingestion latency (events visible in <5 minutes of emission), alert triage time (<60 seconds for AI triage, <4 hours for analyst escalation review), and response initiation time (<15 minutes from case escalation to first containment action for HIGH severity cases).
How does managed SIEM differ from an MDR service?
MDR services typically maintain their own detection infrastructure and share a summary of what they found. Managed SIEM gives you the platform — you own the data, the detection rules, and the case history — with ManySignal's team handling the operations layer. You can bring a custom detection rule; an MDR can't add it to their shared platform.
Can we add our own detection rules to the managed SIEM?
Yes. Your security team can author, review, and deploy custom detection rules alongside ManySignal's pre-built library. ManySignal engineers review custom rules for quality and performance before deployment and notify you of any conflicts with existing coverage.
What reporting does managed SIEM include?
Weekly automated reports cover: alert volume by data source, triage disposition rates, open cases and SLA compliance, and detection coverage by MITRE ATT&CK technique. Monthly reports add MTTR trends, false positive rate trends, and recommended coverage improvements. Quarterly executive briefings are available on request.
Get your managed SIEM proposal
Share your current data source list and team size. We'll produce a managed SIEM proposal with SLA terms, pricing estimate, and onboarding plan in 48 hours.